Privacy at DayMe.

What we use and why

DayMe uses the information you provide to operate your account and local marketplace: your name, email, country, date of birth for eligibility, acceptance of our terms, photo-processing permissions, optional phone number, public profile, posts, photos, conversations, bookings, reviews, support requests and records you enter in Money & expenses. Technical services also process network and security information to deliver the service and protect accounts.

What other people can see

Your public display name, local area, profile, active offers, published requests and approved public photos can be visible to people browsing DayMe. Account contact details, private drafts, conversations, work logs and expense records are not public. Do not put passwords, bank details or identity documents in ordinary posts, photos or messages.

Activity in messages

People in an existing conversation can see Active now while you are using DayMe, and Typing while you compose a message to them. These signals expire shortly after you stop. DayMe does not show an exact last-seen time or the words you are typing.

Who processes information

DayMe uses Supabase for account authentication and account information, OpenAI Sites hosting with Cloudflare infrastructure for marketplace records and uploaded files, Resend for service emails, and Stripe Identity for document and selfie checks. Maps use OpenStreetMap tiles, and area searches use a bundled GeoNames directory for covered Australian location lookups and Photon / OpenStreetMap for other lookups. Tile requests disclose network information and the map area to the tile service; typed area searches are sent to the geocoding service and cached by DayMe. These providers may process data outside your country. Authorised DayMe staff can access information needed to respond to support requests, investigate reports and review content.

Languages and translation

Your preferred language is saved privately to your account, with a device preference so DayMe can display your choice before sign-in. Interface translation sends only DayMe's own interface phrases to OpenAI. If you enable automatic message translation, received text messages may be sent to OpenAI to translate them into your preferred language. People you message may also use this feature. Photos, identity documents and the rest of your inbox are not sent as part of a text translation request. Original messages remain available, and translations can be inaccurate: confirm important work details with the other person.

DayMe caches message translations privately to avoid repeating requests. Access is checked against the original conversation; deleting an account removes its message translations and copies of its authored messages. You can turn automatic translation off or change your language in Settings. Turning it off stops further automatic translation requests; it does not erase translations already processed. Translation requests use OpenAI's API with response storage disabled, but provider security and abuse-monitoring retention may still apply. Interface translation keeps cached public interface phrases separate from private messages.

Photos and identity

Before a new photo leaves your device, we ask permission to send it to OpenAI for safety and privacy checks. This includes photos for profiles, offers, help requests and conversations. Authorised staff may also review photos. Choosing a file alone does not upload it; use Allow photo check to proceed or Cancel upload to continue with text. Optional listing suggestions ask for separate permission to send the chosen photo to OpenAI for that purpose. We record the permission version and time with the upload or suggestion request. A pending photo is not automatically a public photo. Automated checks can make mistakes; report content that should be reviewed.

Identity documents and selfies are collected through Stripe’s verification page, separately from ordinary uploads. DayMe receives a verification reference and result, and uses verified birth-date information to calculate age eligibility. The identity feature does not store the raw ID or selfie in DayMe’s marketplace storage. See the identity notice before consenting to a check and Stripe’s privacy policy.

On your iPhone

The DayMe iPhone app stores favourite-post identifiers and hidden-member identifiers on your device. It does not store a copy of your ID documents or private messages in those lists. You can clear the lists under Me → This iPhone & privacy. Member pages use login cookies to keep you signed in. Camera or photo access is used when you choose to add a photo. The app does not include advertising or cross-app tracking SDKs.

After a successful government photo ID and live selfie check, you can choose to show an “ID & selfie checked” badge on your profile, offers and community activity. Only the check result is public; identity documents, date of birth and selfies remain private. The badge does not verify skills, licences or work quality. Hide it at any time from Identity check without deleting your private verification. Expired or revoked checks do not receive a current badge.

Phone alerts

When phone alerts are available and you choose to enable them, DayMe saves a device notification token, an installation identifier and your alert choices. The app keeps its installation credential in the iPhone secure store. Expo and Apple process the token and generic alert text to deliver notifications. Private messages, job details and exact location are not included in the lock-screen alert. Open DayMe to see the details after account access is checked. You can choose alert categories or turn them off in Notifications, and manage permission in iPhone Settings. Signing out detaches this phone; if the connection fails, the app retries when you reopen it online. Account deletion removes the account’s registered devices and alert records. An alert already handed to the phone’s notification service may still arrive after you turn alerts off.

Your choices and deletion

Edit your profile and private account information through your account. Delete your own posts or contact us to request access, correction or removal of information. You can delete your account here. Confirm with your password and the word DELETE. The service removes your account, your authored content, uploaded files and private records, and prevents further account access. Failed steps retry automatically; the deletion page only confirms completion when required cleanup succeeds. Most requests take a few minutes; Stripe Identity redaction may take up to four days. Other members retain their own messages and records, with your account anonymised. Minimal account identifiers needed to prevent late writes, and a private completion receipt, are removed after 30 days. Records that must be retained by law and providers’ security logs or backups may follow separate retention. Payment features remain disabled; they must not be enabled without a reviewed financial-record deletion and retention process.

Location and reports

Australian town and suburb data: GeoNames, used under Creative Commons Attribution 4.0. DayMe filters the data to named populated places and uses their reference map centres. Directory coverage is not complete; confirm the area before using it.

Location access is optional. When you open Choose your area without an existing area, DayMe requests location permission and suggests a nearby area automatically. You can also tap Use my location. A device permission prompt may appear if access has not already been granted. Your exact coordinates stay on your device. Your browser rounds them to two decimal places before sending the approximate point to DayMe. For covered Australian areas, DayMe finds nearby named suburbs and towns from its bundled directory without sending the point to an external location service. Outside that coverage, Photon / OpenStreetMap receives the approximate point for a one-off lookup and may process it under its own practices. DayMe does not store or cache these location requests, include their coordinates in application logs, or track you in the background. The private search picker can preselect the nearest named area and centre its map. Review or change that approximate area before tapping Apply area. Public post and profile forms require you to start location lookup and confirm an area explicitly. Saved searches, forms and nearby-match preferences use the selected area's map centre, not your device position. Public profiles and post maps only show the area or map point you choose to publish. You can always enter a town manually. Nearby-work prompts are a separate optional setting inside DayMe, not background location tracking or phone notifications.

If you choose an area, we use it to find and display nearby posts. An optional map pin saved on a post is public and can identify a small area. Use a town centre or nearby public place instead of your home address. Area searches and saved searches may retain the selected area or coordinates. A report about a message may preserve that message and limited preceding context for authorised moderators; it does not make your conversation public.

Keeping information

We keep account information while it is needed to run your account and handle your requests. Public posts can be removed from public view. Removing a post or photo from view is not the same as erasing every stored record or backup. Retention needed for a specific legal obligation, unresolved arrangement, fraud or safety case is assessed separately. We do not promise that data already sent to a service provider is immediately erased when an upload fails.

Privacy complaints

Contact support with the subject Privacy complaint and explain what happened, without attaching identity documents. We will review the concern and reply using your account or email. If we need more information, we will explain why. You can also contact the Office of the Australian Information Commissioner about matters within its jurisdiction; local privacy rights may also apply. Using DayMe does not waive those rights.

Contact

Use Help & Support for privacy questions or requests. If you cannot access your account, email support@daymeapp.com. Never email your password, login codes or ID documents.